Vapour Trails Direct Terms and Conditions. This is the user agreement which governs the purchase by you of the services and products we provide. This website is owned and operated by Vapour Trails Direct Limited ("Vapour Trails", "we", "us"), and our Agreement with you sets out what you are legally entitled to expect from us when you buy our travel services. Those travel services are as advertised by us but may also have restrictions set out in [All You Need to Know] which should also be read carefully. Because we sell a wide variety of travel products, you should read [All You Need to Know] and these terms and conditions carefully, before you book, to see how they affect your specific travel arrangements made by us. Your Financial Protection  When you buy an ATOL protected air package or flight from Vapour Trails Direct you will receive a confirmation invoice from us (or via our authorised agent through which you booked) confirming your arrangements and your protection under our Air Travel Organiser’s License number 9606. In the unlikely event of our insolvency, the CAA will ensure that you are not stranded abroad and will arrange to refund any money you have paid to us for any advanced booking. For further information visit the ATOL website at www.atol.org.uk . For Package Tours without a flight element, customers monies will be deposited into a “Trust Account”,  which will only be released to Vapour Trails Direct, upon completion of the  tour package. Customers monies are held in trust in the unlikely event of insolvency. Please make sure that you have read and understood the [Further Information] sections on the Website; it is your responsibility to make sure you have done so. You undertake to us that the details you give to us while using the Website are correct, and in particular that the credit or debit card you are using is your own and that there are sufficient funds to cover the cost of the product or service. If there are any changes to the details supplied to us by you it is your responsibility to inform Vapour Trails via [the Contact Us section of the Website] or by contacting our Customer Services as soon as possible. We won't send you e-mails which you do not want but we can't guarantee that third parties to whom your details are sent won't do so. Our Website will not stop you from making impossible bookings such as two flights to the same place at the same time or a flight to one place and theatre tickets to another at the same time. If you make that kind of booking we won't give you a refund. We will do our best to correct errors and omissions as quickly as practicable after being notified of them. However because of the sophisticated technology that is required in operating Vapour Trails there may be times when obvious errors occur. For example, very occasionally, this may result in a price, product or service or other detail displayed or presented being incorrect. In this case we reserve the right to cancel that contract, but this of course will be without any liability to you. Data Protection and Privacy Policy December 2005 for the Vapour Trails  Direct Please find below our privacy policy for the Vapour Trails Website which shall be deemed to be incorporated into these terms and conditions. We are Vapour Trails Direct Limited (trading as 'Vapour Trails') and our registered address is Venture Point Business Park, Speke Boulevard, Liverpool, L24 9HZ . Vapour Trails takes the privacy of its customers’ data very seriously. Please read the following policy to understand how we will treat your personal data after it has been collected by us through your use of our Website. If this policy changes then we will let you know via our homepage but we assure you that we only use your data as specified here and for our legitimate business reasons. When do we collect data? We can collect data on you from a variety of different sources these include. 1. When you purchase products or services from the Website, or by written booking forms. 2. When you become a subscriber; 3. When you speak to our customer services personnel; 4. Via explicit data capture measures, for example by entering competitions and completing surveys; 5. Via implicit data capture measures such as studying which pages you read the most [and the use of cookies]. 6. By the completion of our standard booking form. In any of the above cases the data we collect could be personal data. What do we do with your personal information? When you buy anything via the site or give us any personal data as indicated above, we may need to collect information about you to process the transaction, fulfil your order and provide you with the services you expect, then and in the future. This information may include, but is not limited to, details such as your name, your address, your phone number and your credit card details.  We also need to provide data for airport security such as passport numbers, date of birth, etc. Unless we have your express consent we will only disclose personal data to third parties if this is required for the purpose of completing your transaction with us. This is of course subject to the proviso that we may disclose your data to certain permitted third parties, such as members of our own group, our own professional advisers who are bound by confidentiality codes, and when we are legally obliged to disclose your data. By becoming a subscriber, you consent to receive from us by e-mail , mail, our e-newsletter or flyers and details of other special offers which we may think may be of interest to you. Vapour Trails may retain and use your personal information to provide you with a personalised service and to give you details of offers which we think will be of interest to you. We may also use the information to process any transactions you undertake with us and for internal administration and analysis.   We do not sell, rent or trade your personal information to third parties for marketing purposes without your express consent. Data In the UK we operate and are registered in accordance with applicable data protection legislation. Consent By disclosing your personal information to us using this website, booking forms or over the telephone, you consent to the collection, storage and processing of your personal information by Vapour Trails in the manner set out in this Privacy Policy. [Some information and e-mails sent to Vapour Trails may be used as testimonials but no e-mail address or contact details will be displayed.] Opt-Out Policy Vapour Trails Newsletter subscribers and receivers of postal flyers have the option to opt-out of receiving further information from us. Click here to unsubscribe. Or contact our office. Change/Modify Details To change your e-mail address details, send an e-mail with your correct details to: mikevptr@vapour-trails.com  If you need to Modify or Change your personal details after you have made a purchase on the site please contact us as soon as possible. Your Travel Booking You must be 18 years old to book and travel on holidays with us and take up the offers advertised by us if they are still available. If you are under 18 years old an adult must accompany you on your journey. There may be other restrictions on some offers, but these are explained in the details of those offers. When you ask for your booking to be confirmed, we will confirm the booking there and then, and set aside your chosen accommodation, holiday or transport for you. Next, we will send you a Confirmation Invoice within 14 days. We may not be able to confirm some of our ground arrangements straight away (e.g. bespoke accommodation, tours etc). In these instances we may issue a Confirmation Invoice. However, a contract for arrangements that have not been confirmed on that invoice will only be made when we have sent you written confirmation that those additional arrangements have been completed. If there is any change to any of the details discussed at time of booking, before the Confirmation Invoice is issued, we will notify you promptly of any new or changed details, including a change to the total price (if any). If any detail on the Confirmation Invoice is not correct tell us immediately. If there is an obvious error on the Confirmation Invoice we reserve the right to correct it as soon as we become aware of it, but we will do this within 7 days of issuing the Confirmation Invoice or, if your departure is within 7 days, no later than 24 hours before you go. If any of these changes are not acceptable then you will be entitled to a full refund. Your contract will be with us and all prices we advertise are accurate at the date published, but we reserve the right to change any of those prices from time to time. Prices can go up or down. We will be able to tell you the up-to-date price of your chosen travel arrangements and of any other services advertised by us before confirming your booking. We reserve the right to increase the price of your holiday after you have booked but no later than 30 days before the departure date stipulated and will forward an Amendment Invoice reflecting any changes made. For all other arrangements, after a Confirmation Invoice has been sent to you, any increase to your holiday price will be as the result of changes in our costs of supplying your holiday resulting from transportation charges, (fuel, airport charges, scheduled air fares and other transport charges which form part of our contract with the transport provider), currency fluctuations and government action. An administration charge is included within these amounts. If the increase would be 2% or less of the holiday price shown on your Confirmation Invoice (excluding insurance premiums and any amendment charges), we will absorb the changes in our costs described above and will only pass on any increase above that level. If any change in our costs would cause a reduction in your holiday price, we will not make refunds of amounts less than 2% of your holiday price (calculated as above), but we will refund in full amounts exceeding such 2%, after deducting an administration charge of £1.   If the increase is more than 10% of the holiday price (calculated as above), then: - You may cancel your holiday booking within 14 days of the  Amendment Invoice date and receive a refund of all monies paid to us except any amendment charges; we will only consider an appropriate refund of insurance premium paid if you can show us that you are unable to transfer or re-use your policy, and the increase will be considered a Major Change as described below and, unless you choose to cancel under the provisions mentioned above, you will be entitled to the alternatives set out below for those circumstances, but in either case you will receive compensation as stated below. The price quoted on the last Amendment Invoice issued is guaranteed, unless you change your holiday booking. Any increases in our costs which occur after the last Amendment Invoice has been sent will be borne by us. Sickness and Disability  (a)       Whilst Vapour Trails Limited supports the equal treatment of elderly, infirm, sick or disabled travellers, we are not a specialist disabled holiday provider and can only use our reasonable endeavours to cater for any special requirements you may have, which must be communicated to us in writing at the time of booking  or complete the relevant section on our booking form. Special facilities can be requested but may not be guaranteed. Sometimes, if it seems that we are unable to provide our usually high standard of service, we may suggest that a specialist operator  is contacted.  (b) If in the reasonable opinion of Vapour Trails Limited, your chosen holiday is not suitable for your medical condition or disability or you are not travelling with someone who can provide all the assistance you may reasonably require, we have the right to decline the booking. (c) Consistent with our status as a tour operator, Vapour Trails Limited is unable to provide a nurse, carer or provide any kind of medical assistance to you or anyone in your party. If you require the assistance of a nurse or carer it is imperative that you make your own arrangements to be accompanied by one, which shall be at your additional expense. If you fail to make such arrangements and you require the assistance of a nurse, carer or any kind of medical assistance, you agree to fully indemnify (i.e. compensate or reimburse) Vapour Trails Limited for the full cost of providing any such assistance as may be required. Whilst you are advised to ensure that you take out insurance cover which is adequate to accommodate all medical liabilities you may face, this is your responsibility and your indemnity to Vapour Trails Limited under this head subsists irrespective of whether insurance cover exists. d). In relation to additional coach tours or other group activities while in “resort”, Vapour Trails Direct can refuse any person on the tour access to  those activities when there is a possiblity of speading of sickness to other passengers, causing disruption to other passengers or impeding these additional tours and activities in any way. Vapour Trails can also refuse access to additional tours and activities when it is considered a Heath and Safety risk to individual customers. When Vapour Trails Direct refuses to take any customers for the reasons mentioned a full refund of the cost of those individual activities will be made, but not of the overall package price. For example if access to a tour by coach is refused due to sickness, the customer will be refunded only the cost of the individual coach tour. Special Requests If you have any special requests, we will endeavour to pass these on to the relevant supplier for you but we cannot guarantee that the supplier will be able to accommodate your special request. In the event of group travel we will need to know if any person in the group will require specialist services, such as wheelchair lifts on buses or coaches. Vapour Trails Direct will pass back to the customer any additional costs incurred for providing additional services, which we had not been informed of prior to taking customer bookings. Your Holiday Any visa, passport and inoculation requirements are your responsibility and failure to obtain the relevant documentation is not the responsibility of Vapour Trails. Please note, some of our Holiday Products are sold "subject to availability" what this means is that we do not confirm your order immediately  but we will pass your details onto our suppliers who will check to see if the Holiday Product is available, if it is they will book it for you, if its not we will revert to you directly. [Please see the 'More Info' text for each "subject to availability" Holiday Product for more details".] The vast majority of tickets for Holiday Products are "e-tickets". This means that you will receive a copy of this e-ticket from ourselves, or in the event of accompanied  tours the currier from Vapour trails will have all the tickets with them. Travel Insurance - to Also include Baggage/Luggage. It is a requirement of booking that you take out the special insurance that we have arranged, with Global Travel Services Ltd., or alternatively that your arrange a policy providing comparable or greater cover and also a 24 hour emergency service, details of the insurance levels can be found on your booking form. Should you decide on an alternative policy, you will have to supply us with details of the name of  the insurer and policy number prior too departure. If you fail to take out this insurance and provide us with the requested details we reserve the right to cancel you holiday. If we do this we will not be liable for any compensation, cancellation charges, costs, expenses, or losses that you may incur as a result. Travel insurance services  are provided by a third party supplier and you will be bound by their separate Terms and Conditions.     Cancellation:- We aim to provide your holiday as booked. But if, for example, there are not enough people booked on your holiday, we may cancel it. We reserve the right to cancel your holiday in any circumstances but if we cancel your holiday you can either have a refund or accept a replacement holiday from us of equivalent or closely similar standard and price (if one is available). In either case, we will pay you compensation, using the scale shown (unless we cancel your holiday because of one of the events listed in the 'Important note - events beyond our control') and we will always refund the difference in price if the replacement holiday is of a lower standard and price. We will not cancel your holiday less than eight weeks before you go, unless this is the result of one of the events in the 'Important note - events beyond our control'. We hope that we will not have to make any change to your holiday but, because our holidays are planned many months in advance, we sometimes do need to make changes. We reserve the right to do this at any time. We will let you know about any important changes when you book. If you have already booked, we will let you know as soon as we can, if there is time before your departure. Flight timings shown by us are for guidance only and may change. Your Confirmation Invoice will show the latest planned timings. Your actual flight timings will be shown on your ticket (including any e ticket itinerary), which you should check carefully as soon as you receive it. Occasionally, we have to make major changes to the flight or accommodation making up your holiday with us. If we tell you about any of these changes after we have confirmed your holiday booking, you may either: a) accept the new arrangements offered by us; or b) accept a replacement holiday from us of equivalent or closely similar standard and price, if one is available; or; c) cancel your holiday with us and receive a full refund of all monies paid. Either way, we will pay you compensation, using the Compensation table shown, unless the change is for reasons beyond our control (see the 'Important Note - events beyond our control') and we will always refund the difference in price if the replacement holiday is of a lower standard and price. Major changes for which we will always pay compensation, using the scale shown, may include the following changes: a significant change of destination; a change in accommodation to that of a lower category, a change in the time of your departure or return flight by more than 12 hours, a change of UK departure airport (excluding changes between London airports) but see also 'Important note - events beyond our control'. These changes are only examples and there may be other significant changes which constitute major changes. This standard payment will not affect your statutory or other legal rights. We will only make one payment for each full-fare-paying adult in the holiday booking. Any children not paying the full adult fare will receive 50% of these amounts. Children using a free child place will not receive any standard payment. Compensation These scales are based on how many days before your holiday departure we tell you of a major change. See also the 'Important note - events beyond our control'. Period before departure when a major change is notified Compensation payable per person More than 56 days 0 55-29 days £10 28-15 days £20 14-8 days £30 7-0 days £40 If the change is not acceptable to you  or  if any major change indicated above is not acceptable to you, you can cancel your booking. In this case, we will refund all the money you have paid us and will pay you compensation, as shown below, depending on how many days before your holiday we tell you about the change. This standard payment will not affect your statutory or other legal rights. No. of days Amount for each full-fare paying adult 0-7 days £25 8-14 days £20 15-28 days £10 29-56 days £5 More than 56 days £0 Events beyond our control Means any circumstances which are unusual and/or unforeseeable which are beyond the control of Vapour Trails Limited, the consequence of which could not have been avoided even if all due care had been exercised, including (but not limited to) war or threat of war; riot; civil strife; hostilities; political unrest; government action; industrial dispute; natural or other disaster; nuclear incident; terrorist activity; weather conditions; closure of airports; fire; flood; drought; re- scheduling or cancellation of flights or alteration of the airline or aircraft type by an airline and technical problems with transportation that are outside our control. "Low Bookings" means circumstances where the number of persons who have booked a Package or Other Holiday Arrangement is less than the minimum required, in our view, to make it commercially viable; In February 2005 a new Europe-wide law relating to denied boarding, delays and cancellation of flights came into force. This law grants new rights to passengers including in certain circumstances the right to cancel their flight and receive reimbursement of the cost of the flight from their airline. Full details of these rights will be publicised at EU airports and will also be available from affected airlines. However, you should note that reimbursement of the cost of a flight that forms part of your holiday is the responsibility of your holiday airline and will not automatically entitle you to reimbursement of the cost of your holiday from us. Our responsibility for your holiday We will arrange for you to receive the services that make up the holiday that you choose and that we confirm. These services will be provided either directly by us or through independent suppliers contracted by us. We are responsible for making sure that each part of the holiday you book with us is provided to a reasonable standard and as was advertised by us (or as changed and accepted by you). If any part of your holiday is not provided as described and this spoils your holiday, we will pay you appropriate compensation (see the 'Important note - events beyond our control'). Also, if you buy a local excursion or tour through one of our official representatives, we will pay you reasonable compensation if it is not as advertised in our literature. Personal Injury This section covers injury, illness or death while you are using the holiday services that we have arranged for you. We have no direct control over the way our suppliers provide their services but everyone employed or contracted by us or by our suppliers is expected to carry out their duties properly. If they do not carry out their duties properly (or at all) and that fault results in your injury, illness or death, we may make a payment to you. We will not make any payment if your injury, illness or death was caused by an event or circumstances which the person who caused it could not have predicted or avoided even if they had taken all necessary and due care. We will not make any payment if your illness, injury or death was your own fault. If we do make a payment, it will be similar to one you would receive under English law in an English court. Note: We will make such payments for injury, illness or death on the basis that you are expected to accept that: You must tell us and the supplier involved about your injury or illness while you are in the resort. You should also write to our Customer Services at the address given in "Contact Us" about your claim within three months of coming home from your holiday to allow us to investigate it properly. Please include a letter about your injury or illness from your doctor if you can. You should transfer to us any rights you have against the supplier or any other person. You should co-operate fully with us if we or our insurers want to enforce those rights. Any payments we make may be limited in accordance with international conventions. We ask you to transfer your rights to us so that we can claim back from suppliers any payments we make to you, plus any legal or other costs. We will not make a profit from this. If we get back from the supplier more than we have paid you plus these costs, we will give the extra money to you. Your contract By asking us to confirm your booking, you are accepting that the terms of this Agreement (and the conditions of any contract made with your suppliers) applies to your booking and your travel arrangements. You also consent to our processing personal information about you and other members of your party (see Data Protection in All You Need to Know). Your contract with us is subject to the laws and jurisdiction of England and Wales. You may however choose the law and jurisdiction of Scotland or Northern Ireland if you wish to do so. Payment You will be required to pay a deposit to us for each person when you book unless this is within eight weeks of departure when the full amount for the booking is payable. The deposit amount will be specified by us when your booking is made. Please note your booking deposit may be increased or there may be a charge payable for some accommodation, holidays or flight bookings where it is necessary to secure specific facilities with full payment at the time of booking e.g. weddings, coach touring and specific types of airline tickets. Once confirmed, the booking deposit, additional charges paid and insurance premiums will not be refunded in the event of cancellation except as required by law. For a holiday, this is your only commitment until eight weeks before you go. Within two weeks of booking, we will send you a Confirmation Invoice showing how much you owe us. You must pay the amount on the last Invoice issued by us, at least eight weeks before you go on holiday. If you don't, we reserve the right to treat your booking as cancelled and to charge you a cancellation charge up to 100% of the total on that last Invoice, in accordance with the scale above. If payment for your booking is made by credit card a handling fee of 2.0% per transaction is made. No charge is made for payments made by Debit Card. Booking changes If you want to change any details of your booking (such as changing to a different hotel or changing your point or date of departure) or to cancel an optional extra you have booked, we will do our best to help, but please note that we usually treat amendments that would lower the basic price of your holiday as a different holiday. We charge an 'Amendment Fee' for each detail of the booking which you change. If you make the change more than 56 days before departure , the fee will be £35 per change per person. If you make the change within 56 days of departure , the amendment fee will be £50 . The price of your new travel arrangements will be based on the prices that apply on the day you ask for the change. These prices may not be the same as when you first booked your travel arrangements. Name change, and or departure details such as date and time changes are not always allowed by airlines and other transport providers whenever they are made. Whilst we will do our best to change the details of the booking, please bear in mind that most airlines and other transport providers treat name and departure detail changes as a cancellation and charge accordingly. These charges will be passed on to you. Once tickets have been issued, and sometimes even before they have been issued, any changes made to the ticket, including names or initials, will result in you having to pay for the cancelled ticket and buy a new ticket at full cost. If, within 56 days of departure , you want either to change to a different holiday or you wish to change your departure date to a later date, you will have to pay cancellation charges in accordance with this agreement. If the change means we must send you new tickets, we cannot give you any refund until we have received all your old travel documents, including tickets. Some types of accommodation (such as apartments, or hotel rooms with reductions for three adults) are priced according to the number of people staying there. If your booking changes because someone in your party cancels, we will recalculate your booking cost based on the new number of people going. If fewer people share the accommodation, then the cost for them may go up. This extra cost is not a cancellation charge, and it is not covered by our recommended Insurance. If you are prevented from taking the holiday you have booked, you may transfer your booking to another person, provided you meet the following conditions: You must sign an amendment/cancellation form authorising us to make the transfer; The person to whom you transfer your holiday booking must comply with all the terms of the existing booking; That person must sign a holiday booking form accepting the transfer and the terms of Our Agreement; That person must show us new evidence of their holiday insurance, as your policy cannot be transferred to another person (and the premium cannot be refunded); We will also charge amendment fees in accordance with this agreement. This will be added to the new Invoice issued to that person; You cannot transfer a holiday booking within 14 days of departure; and You will remain responsible for the payment of any balance on that new Invoice should that person fail to pay it. Your cancellation If you want to cancel your booking or part of it, the lead name on your booking must advise us in writing at the address given in "Contact Us" . The letter must be signed by the person who made the booking. To cover the cost of processing your cancellation and to compensate us for the risk that we may not be able to resell your travel arrangements, we make a cancellation charge on the scale shown below. The person who made the booking is responsible for paying this charge. The size of the charge depends on when we receive your form or letter - the more notice you give, the less we will charge. Please note that for certain travel arrangements e.g. coach tours and many scheduled transport providers the cancellation charge may be higher than those shown. In certain cases a 100% cancellation fee applies as soon as the booking is made and the ticket is issued. Please ask for full details of cancellation charges at time of booking. Booking cancellations If you want to cancel your booking or part of it, please call our After Sales Service team on 0151 448 9726. We will tell you if you need to send us written confirmation of your cancellation. If so, send your confirmation to After Sales, Vapour Trails, Unit House, Venture Point Business Park, Speke Boulevard, Liverpool L24 9HZ. The letter must be signed by the person who made the booking. To cover the cost of processing your cancellation and to compensate us for the risk that we may not be able to resell your travel arrangements, we make a cancellation charge on the scale shown below. The person who made the booking is responsible for paying this charge. The size of the charge depends on when we receive your form or letter - the more notice you give, the less we will charge. Cancellation charges These charges are based on how many days before your booked departure we receive your cancellation notice. These charges are a percentage of the total cost of your booking, not including your insurance premium. Period before departure within which written notice of cancellation is received % of total booking price More than 56 days Loss of deposit* 55-29 days 50% 28-22 days 70% 21-8 days 90% 7-0 days 100% * Where the standard deposit is increased to secure specific facilities or an additional payment has been made for transport tickets and these are non-refundable in whole or in part, then the scale of charges shown will be calculated based on a % of the cost of all other arrangements and the non-refundable charges will be added to that cancellation charge to give the total charge. Conduct (a) Whilst flying, you are reminded that Captains of aircraft have absolute authority over the aircraft and its passengers whilst boarding or in flight. The Captain or other authorised representative of an airline can refuse to carry anyone, if they are unruly or are otherwise unfit to travel or are a danger to the flight or other passengers. If you are refused carriage in these circumstances your holiday will terminate immediately as will the contract between you and Vapour Trails Limited which shall have no further responsibility or liability to you. (b) When you book a Holiday with Vapour Trails Limited you accept responsibility for the proper conduct for yourself and your party whilst on holiday. Vapour Trails Limited reserves the right in its reasonable discretion to terminate your holiday or that of any member of your party due to misconduct, and Vapour Trails Limited will have no further responsibility or liability to you. If your actions or those of any member of your party cause damage or incur excess cleaning fees either to the accommodation in which you are staying or to any form of transport to or from such accommodation, or cause delay or diversion to any flight or other means of transportation, you agree to fully indemnify (i.e. compensate or reimburse) Vapour Trails Limited against any claim (including legal costs) made against it by or on behalf of the owners of such accommodation or the operator of such flights or other means of transportation. (c) If you or those in your party behave in an unruly, disruptive or disorderly manner through alcohol or other substance abuse, it is the policy of Vapour Trails to notify the local police at your destination who shall act in accordance with local laws, and Vapour Trails Limited shall have no responsibility or liability to you in respect of the consequences of any unruly conduct. (d) For those who participate in sports, water sports and winter sports whilst on holiday that have been organised and arranged completely independently of Vapour Trails Limited, it should be understood that participation is at the individual's own risk and it is your own responsibility to obtain the relevant insurance.  (e) Our responsibilities extend equally to all those travelling with us. Where, for example, a minority of holidaymakers whose absence unreasonably inconveniences their fellow travellers, resulting in  unreasonable delays to a coach departure, it is our policy to act in the best interests of the majority, which may entail leaving latecomers behind, who shall then become responsible and liable for their own separate travel arrangements and any associated costs. (f) As you may expect, the hotels we select generally serve local cuisine rather than typically English food, which may not be available. Where meals are served, this is for consumption there and then, and food may not be removed from hotel restaurants for later consumption. (g) Personal items left or lost, whether on the aircraft, coach or in the hotel, are the owner's sole responsibility. Where theft from the hotel is suspected, this is a matter between the owner, the local police and the hotel, airline or coach operator, and Vapour Trails Limited shall have no responsibility or liability in respect of any theft. Accommodation   Your accommodation Prices stated are on per room, per night, weekly or fortnightly basis, depending upon the package, and include VAT unless otherwise stated. Please be aware that the hotel room photos are only a depiction of the type of rooms on offer and may not represent the actual room described. Unless otherwise stated, breakfast, lunch and dinner are not included. Star ratings may differ according to the country where the hotel is located and are out of the control of Vapour Trails. Therefore Vapour Trails cannot be held responsible for any misconceptions relating to star ratings. The accommodation we arrange for you must only be used by those people named on your Confirmation Invoice (or on any Amendment Invoice issued). You are not allowed to share the accommodation or let anyone else stay there. You are responsible for the cost of any damage caused to your accommodation or its contents during your stay, except damage caused by persons not known to you. These charges must be met by you and may have to be paid locally. Conditions of your ticket When you travel by air or by sea, your journey may be subject to certain international conventions such as the Warsaw Convention, Montreal Convention or Athens Convention. You agree that the transport company's own 'Conditions of Carriage' will apply to you on that journey. When arranging this transportation for you, we rely on the terms and conditions contained within these international conventions and those 'Conditions of Carriage'. You acknowledge that all of these terms and conditions form part of your contract with us as well as with the transport company. You can ask us to provide you with a copy of any of the conditions applicable to your journey.   Miscellaneous You accept financial responsibility for all transactions made under your name or account. In order to make a purchase you must be over 18 years old be purchasing for yourself and have the legal capacity to make the transaction. You must make sure that all the information you provide to us is true and accurate. You must not use the website for speculative, false or fraudulent bookings. Failure to supply the correct credit or debit card billing address information and/or cardholder details may result in delays to the issue of your tickets and may make the fare(s) subject to increase. Please ensure that the details you give match those on your credit card billing statement. We also reserve the right to cancel tickets after issue if payment is declined or incorrect cardholder details and billing information have been supplied. Further, in an effort to minimise the effects of credit card fraud, we reserve the right to carry out random checks, including checks of the electoral roll, and may request you to either fax or post to us proof of your address and a copy of the credit card and recent statement before issuing any tickets. The Website and any content may not be modified, copied, transmitted, distributed, sold, displayed, licensed, or reproduced in any way by you, except if you wish to make copies of the website for your own personal and non-commercial use. This user agreement is between you and Vapour Trails and is governed by the laws of England and Wales.   If you wish to contact us on any issue detailed in these terms you may do so by contacting our customer services ("Customer Services") by any of the following methods: 1. via the ‘Contact Us’ section of the Website 2. by writing into our Customer Relations Department at Customer Relations Department, Vapour Trails Direct Limited, Venture Point Business Park, Speke, Boulevard, Liverpool l24 9HZ; or 3. by calling us on 0845 095 6570 (international: +44 151 448 9726). In order for us to assist with your query as quickly as possible, please make sure that you have your order number before you call us. In most cases we can only discuss order information with the person who made the booking, or one of the passengers on a booking.   All you need to know Exchange rate used for the pricing of all our tours is £1 = 1.18 euro. Furthur Information Currently no information available VAPOUR TRAILS direct 0151 448 9726